Rock Hill, South Carolina, weather forecast
803-547-7636
Is Cheaper Better?
In this tough economy, everyone is looking
for different ways to save money.  Many
times we equate saving money by choosing
a cheaper product or service.  
Unfortunately, sometimes the end result
costs us extra time, more money and
aggravation.  

In our experience, we have found that in the
heating and air industry that cheaper is
rarely, if ever, better.  It is normal for
different companies to vary some in pricing
due to different overhead costs.  When the
prices differ dramatically, this may be an
indication that you are getting a dramatically
different product or service.  

We commonly respond to service calls
where homeowners fell into this trap.  They
sincerely believed they were getting a
quality product or service at a cheap price
only to find out later that the only thing they
received was a cheap price.
A Christmas
Story
We responded to a call Christmas Eve
where a family had no heat.  The owner had
informed me that she had gotten her quality
system for a great price three years ago
from a "friend" who did heating and air  
work. Within minutes, we discovered a host
of serious problems that not only prevented
the system from heating, but also
endangered her life and her home.  

Below are pictures and explanations of what
we found and the repairs that we made.
This package heat pump
had a major refrigerant
leak, the auxiliary heat
strips were installed
backwards and had no
service disconnects.
1/3 of this 3-sided
condenser coil was
installed against the
house reducing the units
efficiency by over 30%.   
Both circuits of the house
electrical wiring feeding
the unit were 1/2 the size
that it was supposed to
be.  This caused the
breaker to trip every time
that the auxiliary heat
came on.  Note the metal
tape holding the wire nuts
on.
This electrical wire that
went to the old unit
should have been in a
junction box mounted to
the floor instead of
hanging loose under the
house.
The duct work was 1/2 the
size it was supposed to
be and was left lying on
the ground to rot.  This
resulted in very high
power bills and very little
comfort.  When
confronted, the installer
said he was trying to save
the homeowner money.
The supply trunk line was
cut completely in half in
order to install this new
return.  The return duct
was rammed up through
the floor rendering part of
the house with zero heat
and air.
3 days and $3,000 later. . .
After removing the entire
unit and nearly all the duct
work, we repaired the
refrigerant leak, installed
the proper size duct work
and installed the proper
condensate drain.
We reinstalled the unit
away from the house to
allow air flow through the
entire coil and installed
weather proof flashing.
We installed all new
electrical wiring, breakers
and service disconnects.  
We also re-installed the
heat strips properly.  
Is cheaper better?

Not for this homeowner!